Privacy Policy

Last Updated: 20 October 2023

This privacy policy is designed to help you understand how we collect, use, and safeguard your personal information. We are committed to protecting your privacy and ensuring the security of your data. If you wish to contact us to resolve any questions, please write an email to [email protected].

Information We Collect

For Unregistered Guests: We do not collect any personal information from unregistered guests. Your privacy is important to us, and we respect your anonymity.

For Registered Users: When you create an account, we may collect the following information:

  • Name or username
  • Email
  • Optionally, social media username

Third-Party Logins: If you choose to log in using services like Facebook, Google, or Apple, please note the following:

  • These third-party providers will receive information about your use of our product.
  • As part of the login process, you will be redirected to these third-party websites, where you will be subject to their privacy policies and their use of cookies. We recommend reviewing their privacy policies to understand how your data will be handled by them.
  • Information provided to Urban3D by these third-parties may be used to complete your profile.

Links to Third-Party Privacy Policies:

Legal Basis for Processing

We collect the information you provide to enable you to participate in games offered through our service. This data is essential for tracking your progress, preventing spam, and maintaining a secure and enjoyable gaming environment.

Additionally, we may rely on our legitimate interests for certain processing activities. Our legitimate interests include maintaining the security and integrity of our service, analysing user behaviour to improve the gaming experience, and protecting against fraudulent or abusive activities.

Use of Cookies

We use cookies for essential and functional purposes only, such as session management, language preferences and dark mode settings.

We do not use cookies for analytics or tracking purposes.

Participation in Individual Games

Our service allows you to participate in individual games run by 3rd parties. When you engage in one of these games, the game administrators may access your basic information, including your name/username and linked social media accounts. They may also be able to contact you via email. You can end your connection to a game at any time, terminating this link and revoking access to your information.

Please note that the game administrators may have had access to your data during your participation in the game. While we instruct administrators to delete this data after a user revokes access or terminates their participation, we cannot guarantee that copies of your data were not made during the time it was available to them. We recommend reviewing the privacy policies and terms of service of the game administrators to understand how they handle your data.

Leaderboard

By using our service, you automatically participate in the leaderboard, which displays:

  • Your name/username
  • A link to your public profile
  • A link to your provided social media account

Your Rights

You have the right to:

  • Access and update your personal information
  • Object and restrict to the processing of your data
  • Withdraw consent where applicable
  • Receive your data in a portable format
  • Request data deletion

Data Security

We employ industry standard security measures to protect your data from unauthorised access and use. However, no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

Contact Us

If you have concerns about how we handle your data, questions about your privacy or this policy, please contact us using the information provided below.

You also have the right to lodge a complaint with the Spanish Data Protection Agency, which serves as the supervisory authority for data protection matters in Spain.

[email protected]